Our second installment, we continued to zoom in on Customer Led Value, by going deeper into the fundamentals. We also discuss consultative sales skills in CS, as well as onboarding pathway to a fast time to value.
Customer Value Discovery
Sales for CS
Onboarding Matters Roundtable
In our very first conference event, we explored Net Revenue Retention, had a deep dive into Customer Value, and how to scale our organizations leveraging CS ops and Digital CS.
Our third event featured two panels includings The Great CS Quota Debate – Should CS Own A Revenue Number? The second panel covered how to break the Previous SaaS Experience barrier.